Outsourcing Fiji

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Council sets up in Fiji

Council sets up in Fiji

THE outsourcing sector was greatly impacted by COVID-19 as global lockdown made thousands of call centre staff unavailable, especially in India and the Philippines. This according to Business Process Outsourcing Council of Fiji chairwoman, Carol Watkins, who said airlines, banks and telecom companies, as a result of the pandemic, were forced to re-shore jobs. Speaking […]

Flexible and friendly: Fiji’s outsourcing advantage

Flexible and friendly: Fiji’s outsourcing advantage

While tourists have long appreciated Fiji as a premium holiday destination, an increasing number of Kiwi, and global, companies have been discovering the unique advantages of the country’s thriving call centre sector. It may come as a surprise that more companies in New Zealand, Australia and around the world are choosing to offshore their customer […]

BUSINESS Fiji in top spot for BPO market

BUSINESS Fiji in top spot for BPO market

Workers at the Mindpearl call centre. Fiji is well-positioned to gain from the business process outsourcing (BPO) market especially during a time as presented by COVID-19, says Lyndhurst Pte Ltd’s chief fi nancial offi cer Manoa Kamikamica. Picture: SUPPLIED Fiji is well-positioned to gain from the business process outsourcing (BPO) market especially during a time […]

Market Development Facility

Market Development Facility

MDF #Fiji is proud to announce its new partnership with the Business Process Outsourcing (BPO) Council of Fiji. Fiji is well-placed to serve the growing demand for global outsourcing services. With MDF support, Fiji will be marketed as an outsourcing destination to attract new businesses to set up in Fiji, creating more local employment for urban #youth and #women. Through […]

Connectivity can create islands of opportunity

Connectivity can create islands of opportunity

In 2013 Mauritius saw its online industries contribute seven percent of GDP and hire 18,000 employees. Pacific Island governments can replicate that success, writes Natasha Beschorner. Pacific Island countries are known for their remoteness, a diverse group of nations with picturesque beaches and friendly cultures, making them popular among holidaymakers. But, while this remoteness can […]

Fiji: The New Offshoring Destination for the Global Market

Fiji: The New Offshoring Destination for the Global Market

Fiji has built a reputation as a world-class tourist destination and as an experienced garment and sugar producer. Now, Fiji is on its way to become a regional business hub for online-enabled services, such as business process outsourcing (BPO).  Growing businesses have an important role to play on this new journey, and Business Link Pacific […]